About Westman Internet
Westman Communications Group, commonly referred to as Westman Internet, is a well-established, member-owned cooperative based in Brandon, Manitoba. Since its founding in 1977, Westman has grown to become one of the province’s most trusted telecommunications providers, offering internet, cable TV, and phone services across rural and urban communities in Manitoba. As a regional cooperative, Westman prioritizes local investment, member benefits, and community outreach, offering a unique value proposition that sets it apart from national telecom giants.
Westman Internet has built a strong reputation for reliable service, consistent speeds, and a genuine commitment to serving the communities within its footprint. Unlike providers that operate on a national scale, Westman reinvests profits into improving infrastructure, expanding services, and supporting local initiatives. Its focus on rural broadband connectivity and affordable, high-speed internet access has made it a key player in bridging the digital divide across Manitoba.
Westman Internet Coverage Area
Westman Communications Group offers its internet services primarily within Manitoba, with a concentration in the southwestern region of the province. Its network spans urban centers, small towns, and remote rural communities. Over the years, Westman has made substantial investments in infrastructure, including the deployment of fiber-optic networks and DOCSIS 3.1 technology, to deliver fast and reliable connectivity across its service areas.
Key communities and regions served by Westman Internet include:
- Brandon
- Neepawa
- Dauphin
- Carberry
- Boissevain
- Souris
- Virden
- Killarney
- Deloraine
- Russell
The provider continues to grow its footprint, especially in areas where large ISPs have limited or no presence. For many rural residents, Westman offers the only viable high-speed internet option, with plans tailored to accommodate diverse usage needs. Westman’s local presence also allows for more responsive customer service and shorter wait times for installation and technical support.
Installation Process for Westman Internet
Westman makes the internet installation process convenient and well-supported. Once a customer signs up for a plan, the company schedules a technician visit based on service availability in the area. In urban and fiber-ready zones, installations can be completed in as little as one to three business days. In more remote areas, Westman works closely with customers to ensure timely and seamless installations despite logistical challenges.
The installation typically includes setup of the modem, configuration of in-home Wi-Fi, and connection testing to ensure stable performance. For fiber internet customers, an Optical Network Terminal (ONT) is installed to connect the fiber line to the customer’s router. The technician also educates the customer on using the modem-router unit, accessing their Westman portal, and managing Wi-Fi settings.
Westman also offers self-installation options for select cable internet plans. The kits include all necessary cables, equipment, and detailed setup instructions. Customer support is readily available via phone or online chat to assist with any installation-related questions or troubleshooting.
Westman Internet Speeds
Westman Internet provides a wide range of speed options to serve households of all sizes and usage needs. Its internet plans include both cable and fiber internet, with download speeds ranging from entry-level 25 Mbps to premium plans that reach up to 1 Gbps (1000 Mbps) in fiber-serviced areas.
The following speed tiers are commonly available depending on the community:
- 25 Mbps – Ideal for light browsing and email
- 75–150 Mbps – Suitable for streaming, video conferencing, and multiple devices
- 300–600 Mbps – Great for families, online learning, and remote work
- Up to 1 Gbps – Designed for power users, gamers, and smart homes
All plans include unlimited data usage, which is a major advantage for rural customers and heavy internet users. Upload speeds are also competitive, especially on fiber plans, which offer symmetrical or near-symmetrical speeds. Westman’s commitment to investing in rural connectivity ensures that even non-urban users enjoy fast and reliable internet access.
Modem and Router Options from Westman
Westman provides professionally configured modem-router combos with every internet plan. These devices support the latest Wi-Fi standards, including Wi-Fi 5 and Wi-Fi 6, allowing customers to connect multiple devices without performance drops. Most modems supplied by Westman are DOCSIS 3.1 compatible for cable users and optimized for high throughput.
The equipment is included in the monthly plan price or offered at a modest rental fee, depending on the specific plan. Westman also supports customers who wish to use their own compatible modem or router. However, doing so may limit access to technical support, particularly for remote troubleshooting or firmware updates.
Westman also offers optional mesh Wi-Fi systems for customers with larger homes or those experiencing dead zones. These systems ensure consistent coverage across multiple floors and rooms, enhancing the user experience for smart homes and connected devices.
Westman Internet Reviews
Westman Internet is consistently well-reviewed, particularly for its local customer service, rural availability, and community-focused operations. As a cooperative, Westman places high importance on transparency, fairness, and responsiveness. Customers frequently praise the helpfulness of staff, the clarity of bills, and the honesty of their marketing and communications.
Highlights from customer reviews include:
- Reliable and fast internet in areas where other providers are unavailable
- Friendly and knowledgeable local technicians
- Transparent pricing with no surprise fees
- Strong upload speeds for remote work and cloud services
- Excellent support for smart homes and streaming households
Negative reviews are minimal and mostly relate to installation wait times in peak periods or equipment issues in remote zones. However, Westman generally receives high marks for its willingness to address customer concerns promptly and effectively.
To explore verified experiences or leave your own feedback, visit our review page:
Westman Reviews
Westman vs Other ISPs
Compared to national providers like Bell, Rogers, and Telus, Westman Communications Group offers a unique blend of local service, rural reach, and cooperative ownership. While the Big Three may offer higher maximum speeds in major cities, Westman is often the superior choice in Manitoba due to its dedication to rural communities, fair pricing, and responsive service.
Westman is also more transparent about its fees and less aggressive in pushing bundles or upsells. Customers seeking a straightforward experience without being locked into long-term contracts or complex service packages often prefer Westman’s flexible model. Additionally, Westman’s member-ownership model allows for more community influence over pricing and infrastructure decisions.
In terms of performance, Westman’s fiber offerings rival those of any national provider, delivering symmetrical gigabit speeds in select locations. For customers in areas not yet served by fiber, Westman’s DOCSIS 3.1 cable network still ensures stable and high-performance internet.
Westman is ideal for:
- Rural Manitobans seeking fast and dependable internet
- Customers who value local, friendly customer service
- Households with high data usage requirements
- Residents looking to support a community-first cooperative
Final Thoughts on Westman Internet
Westman Communications Group offers a compelling choice for internet users across Manitoba, particularly those in smaller towns and rural areas. As a community-owned cooperative, Westman combines high-speed internet services with genuine care for its members. Its ongoing investment in fiber and rural connectivity ensures future-proof service for generations to come.
Whether you are working from home, streaming 4K content, managing a smart home, or just browsing the web, Westman Internet provides the reliability, speed, and service quality needed in today’s connected world. With no data caps, strong upload performance, and a deep connection to the communities it serves, Westman stands out as a top-tier regional provider in Canada’s ISP landscape.
