About SaskTel Internet
SaskTel is Saskatchewan’s leading telecommunications company, delivering internet, TV, home phone, and wireless services to residential and business customers across the province. As a Crown corporation owned by the Government of Saskatchewan, SaskTel has played a pivotal role in building out broadband infrastructure in rural and remote areas of the province. Its deep roots in the community, commitment to technological innovation, and focus on customer satisfaction have positioned it as the top choice for internet connectivity in Saskatchewan.
SaskTel offers a range of internet services through DSL, Fibre Optic (InfiniNET), and fixed wireless technologies. Its investment in future-ready networks, including ongoing expansion of fibre-to-the-premises (FTTP), has enabled high-speed broadband access for both urban centers and underserved rural communities. With transparent pricing, no overage charges on most plans, and consistently strong local support, SaskTel remains a trusted and reliable ISP for residents across the province.
SaskTel Internet Coverage Area
As a provincially owned telecom provider, SaskTel’s service is available almost exclusively within the boundaries of Saskatchewan. Its coverage is unmatched within the province, extending to over 370 communities through various internet delivery methods. SaskTel has a particularly strong presence in both urban hubs and hard-to-reach rural areas thanks to decades of infrastructure investment, including its CommunityNet program and extensive fiber rollouts.
Key areas served by SaskTel include:
- Regina
- Saskatoon
- Prince Albert
- Moose Jaw
- Yorkton
- Swift Current
- North Battleford
- Estevan
- Hundreds of rural communities and Indigenous reserves across Saskatchewan
SaskTel’s fixed wireless and satellite internet options also make connectivity possible for customers living in the most remote areas of the province. This makes SaskTel one of the most inclusive ISPs in Canada in terms of geographic availability within its jurisdiction.
SaskTel Internet Technologies
SaskTel uses a variety of broadband technologies to deliver reliable internet access across the province. These include:
InfiniNET Fibre Optic
SaskTel’s InfiniNET service is its flagship high-speed internet solution based on fibre-to-the-premises (FTTP) infrastructure. Available in an expanding list of communities, InfiniNET offers symmetrical speeds of up to 940 Mbps for download and upload. Fibre connections provide low latency and stable performance, ideal for households with multiple users, 4K streaming, online gaming, and remote work environments.
High Speed DSL
In areas where fibre is not yet available, SaskTel delivers internet through high-speed DSL technology using traditional telephone lines. These connections support download speeds typically ranging from 5 Mbps to 50 Mbps depending on the distance from the central office and the line quality. DSL is a reliable option for browsing, email, light streaming, and everyday use in rural or older neighborhoods.
Fusion Internet (Fixed Wireless)
Fusion Internet is SaskTel’s fixed wireless internet solution, designed for customers in rural and remote areas where wired infrastructure is not feasible. Using radio signals transmitted from strategically placed towers, Fusion delivers wireless broadband with speeds that generally range from 5 Mbps to 25 Mbps. Although weather and terrain can impact performance, Fusion is often the only viable alternative in certain regions.
Satellite Internet (via Xplore)
For extremely remote communities, SaskTel partners with Xplore (formerly Xplornet) to offer satellite-based internet services. While latency is higher than other technologies, satellite remains an essential part of SaskTel’s mission to provide province-wide coverage.
SaskTel Internet Installation Process
SaskTel provides professional installation services for all its internet offerings. The installation method depends on the type of connection available in the area.
InfiniNET (Fibre) Installation
Fibre installations involve bringing an optical fibre line directly into the home. This typically requires a pre-installation survey, exterior and interior cabling, and the setup of an Optical Network Terminal (ONT) and compatible modem. SaskTel’s technicians handle all aspects of the process and coordinate with homeowners to minimize disruptions. The installation process may take a few hours depending on the complexity of the wiring.
DSL Installation
DSL installations generally use existing copper phone lines. A technician activates the line at the central office and ensures a working connection at the home. Customers receive a modem either by mail or at the time of installation, and some setups may be eligible for self-installation if the home is already pre-wired for service.
Fusion Internet Setup
For Fusion Internet, technicians install a fixed wireless receiver and antenna at a high point on the customer’s home, such as the roof or sidewall, with direct line-of-sight to the nearest tower. The receiver is connected to an indoor modem, and technicians confirm proper signal strength and performance before completing the setup.
Modem and Router Options
SaskTel provides customers with certified modems and routers, either as part of their plan or available for rental. Fibre customers receive a high-performance Wi-Fi Gateway, while DSL and Fusion users receive compatible modems depending on the service tier. Some customers may have the option to bring their own router, although SaskTel’s technical support is limited to devices provided by the company.
SaskTel also offers Wi-Fi extender solutions and mesh networking options for larger homes. These additional devices can be added to enhance wireless coverage and eliminate dead zones.
Internet Speeds and Performance
SaskTel delivers a wide range of internet speeds, tailored to suit the needs of households of all sizes. With InfiniNET fibre, customers can access symmetrical speeds up to 940 Mbps, allowing multiple devices to operate seamlessly with ultra-fast download and upload rates. This makes the service ideal for 4K streaming, online gaming, cloud computing, and smart home integration.
DSL and Fusion customers receive lower but reliable speeds that are generally sufficient for everyday online activities, including email, video calls, and moderate streaming. SaskTel continuously monitors its network and upgrades infrastructure where demand and population growth justify it. Unlike some ISPs, SaskTel does not typically impose data caps on most internet plans, making it an appealing choice for data-heavy users.
Customer Support and Service
SaskTel is widely regarded for its customer service, which is delivered through locally based support teams available via phone, live chat, and in-person service centers. As a Saskatchewan-based company, SaskTel offers a level of regional expertise and community involvement that sets it apart from national ISPs. Technicians are trained for Saskatchewan-specific challenges such as harsh weather conditions, remote accessibility, and varied terrain.
Support is available seven days a week, and SaskTel’s online portal allows customers to manage billing, troubleshoot services, schedule technician visits, and upgrade plans. Many users highlight SaskTel’s prompt response times and professional technical staff as key strengths.
SaskTel Internet Reviews
Customer feedback on SaskTel Internet is overwhelmingly positive, especially among residents in rural Saskatchewan who benefit from the company’s extensive coverage and reliable service. Users consistently praise the lack of data overages, strong local support, and fair pricing. Many families and business owners appreciate the simplicity of bundling internet, wireless, and TV under one provider.
Some customers in very remote areas report occasional slowdowns on Fusion or satellite connections, but generally regard SaskTel as a more dependable option than national providers in those locations.
Read SaskTel Internet Reviews
SaskTel vs Other ISPs in Canada
SaskTel offers advantages that many national providers struggle to match, particularly in Saskatchewan. Unlike companies such as Bell or Rogers that operate on a national scale, SaskTel focuses exclusively on the province’s unique needs. This regional focus allows SaskTel to prioritize local infrastructure investments, ensure province-wide availability, and offer personalized customer service.
Compared to other ISPs, SaskTel’s fibre and DSL pricing is often more transparent, with fewer promotional gimmicks or surprise fees. While its speeds may not match gigabit offerings in major metropolitan areas of other provinces, SaskTel provides consistency, widespread access, and community trust. It is particularly strong when compared to satellite or fixed wireless competitors in remote regions.
When comparing SaskTel vs Xplore, SaskTel’s Fusion service generally offers lower latency and more consistent performance. Against major brands like Telus or Shaw (now Rogers), SaskTel may not always offer the same speeds, but excels in customer loyalty and provincial commitment.
Conclusion: Is SaskTel Internet Right for You?
SaskTel is a highly dependable internet provider for anyone living in Saskatchewan. Whether you are in a major city like Saskatoon or Regina, or in a rural hamlet hundreds of kilometers away, SaskTel likely has a service tailored to your needs. The provider offers strong performance, transparent pricing, minimal data restrictions, and exceptional customer service.
If you value working with a company that reinvests in the local economy and understands the specific challenges of Saskatchewan’s geography and climate, SaskTel is a top-tier choice for home or business internet.
