About Eastlink Mobile
Eastlink is a family-owned telecommunications company based in Halifax, Nova Scotia. Known for being one of Canada’s first telecom providers to offer a fully integrated fibre network, Eastlink has been serving Canadians with innovative solutions since 1971. While it offers a range of telecom services—including internet, home phone, and TV—its mobile division is especially popular across Atlantic Canada.
Coverage and Network
Eastlink operates on its own network infrastructure in many parts of Nova Scotia and Prince Edward Island, and it extends its national coverage through partnerships with other major networks across Canada. While its strongest coverage is in Atlantic Canada, customers traveling across the country can still rely on solid nationwide roaming with no additional fees, thanks to their agreements with national carriers.
Mobile Plans
Eastlink offers a variety of mobile plans catering to different needs, from data-heavy users to budget-conscious customers. Their most popular offerings include:
- Unlimited Data Plans: Ideal for heavy streamers and gamers, these plans come with generous data thresholds before throttling kicks in.
- Rollover Data Plans: Data you do not use carries over to the next month, which adds extra value for moderate users.
- Prepaid Plans: No contract, no credit checks. Perfect for students and temporary users who want maximum control.
- Family Plans: Share data and savings with family members under a single account. Eastlink often includes perks like unlimited calling between family lines.
Device Selection
Customers can choose from the latest smartphones, including iPhone, Samsung Galaxy, Google Pixel, and more. Eastlink offers device financing with 0% interest, allowing you to spread the cost over 24 months without hidden fees. If you prefer to bring your own device, Eastlink’s BYOD (Bring Your Own Device) plans are competitively priced and offer the same features as standard plans.
Bundling and Discounts
One of the biggest advantages of choosing Eastlink is the opportunity to bundle services. Customers who combine mobile plans with Eastlink internet, TV, or home phone often receive discounts and promotional perks such as extra data, streaming subscriptions, or discounted devices.
Roaming and International Usage
Eastlink offers reasonably priced travel add-ons for roaming in the U.S. and internationally. Their “Roam & Relax” plans allow you to use your existing plan while abroad at daily or weekly rates. For customers who travel frequently, international long-distance add-ons are available, enabling discounted rates to call over 100 countries.
Data Management Tools
Eastlink provides a robust self-serve app and online portal where customers can:
- Monitor real-time data usage
- Manage billing and payments
- Add or remove features
- Upgrade or change devices
Customer Service
Eastlink is known for its local, Canada-based customer service, which sets it apart from many national carriers. Support is available through live chat, phone, and in-store visits. Their agents are particularly praised for being friendly, knowledgeable, and solution-oriented.
Community Involvement
Eastlink actively contributes to local communities through scholarships, donations, and sponsorships. They are involved in supporting education, healthcare, and local events in the regions they serve, reinforcing their commitment as a community-first provider.
Why Choose Eastlink?
If you live in Atlantic Canada or prefer personalized service and regional reliability, Eastlink is a great choice. The combination of affordable plans, strong coverage, and a focus on customer satisfaction makes Eastlink stand out. It is especially appealing for families, seniors, and rural users looking for dependable service without paying big carrier prices.
Popular Eastlink Plan Features
- No data overage charges – speeds are reduced after you use your high-speed data allowance
- Rollover data on select plans
- Unlimited nationwide talk and text
- Wi-Fi calling and VoLTE support
- Optional U.S. roaming add-ons
Who Should Consider Eastlink?
Eastlink is ideal for:
- Residents of Atlantic Canada seeking regional service and fast support
- Families who want to share data and save money
- Customers who value Canadian customer service
- Prepaid users looking for no-commitment flexibility
- Students and seniors wanting basic talk, text, and some data
Final Thoughts
Eastlink might not have the nationwide brand awareness of larger carriers, but it excels in its own markets. With data rollover, unlimited plans, no overage charges, and real people answering support calls, Eastlink is a customer-first telecom provider worth considering—especially if you are in Atlantic Canada. Their ongoing investment in network expansion and digital tools only adds to the long-term value.