About Purple Cow Internet
Purple Cow Internet is a Canadian-owned and operated telecommunications company offering high-speed internet services with a fresh, modern approach. Known for its quirky branding and no-nonsense pricing, Purple Cow is quickly becoming a popular alternative to legacy telecom giants across Ontario and parts of Quebec. With a mission to simplify the internet experience, the company positions itself as a transparent, customer-first provider that eliminates hidden fees, long-term contracts, and confusing bundles.
Since its inception, Purple Cow has focused on providing affordable internet plans powered by reliable cable infrastructure. The company leverages existing wholesale partnerships with major carriers to deliver fast internet speeds at a fraction of the cost, without sacrificing performance. Purple Cow’s direct and cheeky communication style, coupled with a commitment to customer service, has resonated particularly well with millennials, remote workers, students, and families looking for dependable connectivity on a budget.
Purple Cow Internet Coverage Area
Purple Cow primarily serves customers in Ontario and select parts of Quebec. Its service is powered by wholesale access to larger infrastructure networks such as Rogers, Videotron, and Cogeco, which allows Purple Cow to offer cable internet in urban and suburban markets where those networks are already present. While it does not operate its own network infrastructure, it benefits from the broad reach and stability of Canada’s established internet backbone.
Key cities and regions where Purple Cow Internet is currently available include:
- Toronto and the Greater Toronto Area (GTA)
- Ottawa
- London
- Hamilton
- Windsor
- Kitchener-Waterloo
- Kingston
- Guelph
- Barrie
- Montreal (limited availability)
Since Purple Cow utilizes established cable lines, its availability is generally excellent in areas already served by cable ISPs. However, customers in rural or underserved locations may not be eligible for service. To confirm availability, customers can use Purple Cow’s online address checker, which instantly verifies whether service is accessible at a given location.
Installation Process with Purple Cow Internet
Purple Cow offers a seamless installation process that minimizes delays and confusion. Most customers receive a self-installation kit by mail within 2 to 5 business days of placing an order. The kit includes a pre-configured modem, step-by-step instructions, and any necessary cables. Because Purple Cow uses cable internet technology, installation typically involves plugging in the modem to a coaxial wall outlet and activating it online or through customer support.
For households that require a professional installation, typically in cases where cable infrastructure needs activation or repair, Purple Cow coordinates directly with technicians from the underlying network provider. This ensures reliable setup without burdening the customer with complicated logistics.
Installation fees may apply for some services, but these are clearly disclosed during the ordering process. Most users can get connected within a few days, making Purple Cow a great option for renters, students, and new homeowners looking for quick activation and minimal friction.
Internet Speeds Offered by Purple Cow
Purple Cow Internet provides a variety of speed tiers suitable for different household needs. Plans typically range from 30 Mbps to 300 Mbps, depending on location and infrastructure availability. All plans come with unlimited data, allowing customers to stream, download, game, and work from home without worrying about overage charges.
For casual users and small households, speeds in the 30–75 Mbps range are ideal for streaming in HD, video calls, and light file uploads. Mid-tier plans in the 100–150 Mbps range offer more bandwidth for families or homes with multiple connected devices. Customers in areas with access to Purple Cow’s highest-tier offerings may enjoy speeds up to 300 Mbps, providing a smooth experience even with high-demand tasks such as 4K streaming or large file transfers.
Since Purple Cow leverages cable networks, speeds are generally reliable but may fluctuate during peak hours due to shared bandwidth. Still, most users report strong, stable performance, especially when using wired connections or upgraded routers.
Modem and Router Rental with Purple Cow
Purple Cow provides customers with the option to rent a modem or bring their own compatible device. For convenience, most customers opt for the rental modem, which is included in many plan packages or available for a small monthly fee. The company offers modems that support DOCSIS 3.0 and 3.1 standards, ensuring compatibility with high-speed cable networks and better efficiency in handling concurrent data streams.
For customers looking for advanced Wi-Fi capabilities or more control over their network, using a personal router is also supported. Purple Cow’s support team is available to assist with configuration and setup of third-party equipment, although remote diagnostics and troubleshooting may be limited in such cases.
Customers can also choose to rent or use their own modem-router combo units. Purple Cow’s website includes a list of approved devices, and customer support can verify compatibility if there are questions about setup.
Purple Cow Internet Reviews
Purple Cow Internet receives high praise for its customer service, pricing transparency, and hassle-free experience. Many customers appreciate the provider’s straight-talking branding, absence of hidden charges, and no-contract philosophy. The provider also earns positive marks for the speed and reliability of its service, especially in urban and suburban locations.
Users frequently highlight the following benefits:
- Unlimited data with no throttling
- Fair and upfront pricing
- Helpful and responsive customer service
- No long-term commitments or penalties
- Easy installation and quick shipping of equipment
Negative reviews are rare but tend to focus on occasional speed dips during peak hours or limited rural availability. Overall, Purple Cow maintains a strong reputation among Canadians looking for a modern, budget-friendly internet provider that delivers value without complications.
To explore more detailed user experiences, visit our dedicated review page:
Purple Cow Reviews
Purple Cow vs Other ISPs
In the Canadian ISP market, Purple Cow positions itself as a modern alternative to legacy providers like Rogers, Bell, and Telus. The key differentiators are transparency, simplicity, and customer-centric service. Unlike the Big Three, Purple Cow does not push bundles, contracts, or confusing add-ons. Instead, it focuses on a clean internet-only offering with clear value.
Compared to other independent providers like TekSavvy or Start.ca, Purple Cow leans heavily into branding and customer experience. It offers a more streamlined website, faster onboarding, and a stronger focus on direct-to-consumer communication. While some independent ISPs may offer wider regional coverage or more granular control over plans, Purple Cow excels at making the signup and usage process simple and pleasant.
In terms of speed and reliability, Purple Cow performs well in cable-dense areas, often matching the performance of incumbents at a lower price. However, users seeking symmetrical gigabit fiber speeds or business-grade SLAs may need to look to larger or more specialized providers.
Purple Cow is best suited for:
- Urban and suburban residents seeking affordable high-speed internet
- Renters and students who need flexible, no-contract service
- Households tired of complex bills and upselling tactics
- Customers who value quick support and a straightforward experience
Final Thoughts on Purple Cow Internet
Purple Cow Internet is an increasingly popular choice for Canadians looking to cut through the noise of traditional telecom providers. With simple pricing, unlimited data, and fast setup, it is an ideal ISP for modern digital households. Its use of reliable cable infrastructure ensures solid performance, while its independent status allows it to offer flexible terms and competitive rates.
Whether you are a first-time internet subscriber, someone looking to escape high bills and long-term contracts, or just want a straightforward online experience, Purple Cow stands out as a unique and trustworthy option in the competitive Canadian internet landscape. While its service area is still expanding, customers within its coverage zones benefit from dependable service with a human touch.
